alexa responds but no sound


Alexa Drop-In is a feature that works very similarly with an Intercom for Amazon Echo Devices. While many customers love the new setting because it replaces Alexa’s verbal “OK” response with a quicker non-verbal confirmation chime, Brief Mode is catching a few people off guard because Alexa is offering to turn the mode on for you, instead of it simply being an option in the Alexa app. We need basic cookies to make this site work, therefore these are the minimum you can select. Share. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. Move your device away from walls, metal objects, or sources of interference like microwave ovens and baby monitors. When users describe problems where Alexa goes silent, I recommend checking out this helpful article written up by Edward R that outlines. Several users are reporting that the Alexa Drop In feature is no longer working for them. Had a mismatch on Alexa>>Settings where the Spotify account was not correctly configured. You can try restarting the device you are controlling all your echo devices, which will reset the Amazon Alexa App. When a select sound is detected, Alexa will send a Smart Alert notification to your mobile phone. A chiming sound. Vocal identification is a complicated thing. It’s typically being used to check in with home – rather than calling specific people – or as an intercom between various Alexa devices. As implausible as it may sound, the low volume might also be the reason for Alexa not talking back. From there, under the Request Sounds section, you can turn on the switches to “Play a sound when you say something to Alexa” for either the Start or End of Request or both. This topic has been closed for further comments. You can choose which cookies you want to accept. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. She said 'hello' so I asked her a question. After the speakers worked separately, I reconfigured them as a pair and was able to play pandora on them. Restart your device and network hardware (like a modem and router). And because Echo has no … Alexa and Google Assistant each offer a much better way. Amazon Echo does not respond is a major problem but all of you may not have gone through this. Deliver books, apps to your device, Digital Purchases Wi-Fi connectivity issues can cause media and music to buffer or not play. If you are going through the same issue, you will get to know how to fix it here. Alexa won't play the song I want on my Sonos system! WTH? It’s not an annoying sound at all, but if it’s not quite your cup of tea, here’s how to change it and pick a better sound that’s more geared toward your liking. In future, a beep sound … Learn more about our cookies. Check that your device isn't muted. We'll send you an e-mail with instructions to reset your password. This isn't the information I was looking for, Top subscription boxes – right to your door, Turn Explicit Filtering On or Off in the Alexa App, Update the Wi-Fi Settings for Your Echo Device, Update the Wi-Fi Settings on Your Echo Show, Control Bass, Treble, and Midrange in the Alexa App, Control Bass, Treble, and Midrange On Your Echo Device with Your Voice, Control Music Playback and Volume from the Alexa App, Create Speaker Sets with Compatible Echo Devices, Device Unreachable Error During Multi-Room Music Set Up, Link Other Music Streaming Services to Alexa, Multi-Room Music Does Not Play with Alexa, Set a Preferred Speaker for a Device Group, Turn Explicit Filtering On or Off with Your Voice. Alexa responds but will not play music. Yeah it's fixed! Yes No Thank you for your feedback. The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. Question Couldn't get my Amazon Echo Dot to answer back to me although the Alexa app showed my requests in the log and the lights flashed like it was listening and responding. Unplug Echo. When Alexa unmutes the audio the volume will return to the previous level you were listening at. View purchased books & apps, Your Subscriptions Alexa runs and hears commands and responds but no sound comes out of the speakers. Learn more about our cookies. To solve most streaming issues: Reduce Wi-Fi congestion by turning off any connected devices that you're not using. Sometimes Alexa speaker can also create a problem and that is why you Alexa voice commands wold not be working! Check that your device isn't muted. That is a … A “beep”/”boop” sound now and then. The Echo isn't connecting to your wireless network. To test voice command, press the action button on the Fire TV Cube or hold down the Voice button on the remote. Users benefit from smart technology, including both Alexa and Google Assistant support, with Bose’s legacy sound quality. Alexa runs and hears commands and responds but no sound comes out of the speakers. There's video playing but no audio on my Amazon Fire TV or Fire TV Stick. Make sure your Alexa device is at least eight inches away from walls or other objects that may cause interference (like microwave ovens or baby monitors). The light indicator is red when your device is muted. In most cases, affected users are reporting that the issue started occurring abruptly and can’t think of a change that might have triggered this problem. Amazon’s Alexa smart speakers may be your favorite smart-home device, but you should know what you’re trading for convenience. While we're unable to respond directly to your feedback, Alexa doesn't respond or says she can't understand you. “Alexa, play Fear Inoculum by Tool.” Her response — nothing. We use cookies to enhance and personalize your experience. Sorry, we're still checking this file's contents to make sure it's safe to download. Love a good prank? Enter your username or e-mail address. Tap to unmute. Be clear. Circled back to nothing, with no response to see if Alexa can be issues! Her re-establish a connection to your feedback, we 're unable to create that user account in Digital voice but! Originally had an account at Amazon.com ( us ) guiding user after user chose to make sure 're... Firestick and see if Alexa can hear you select what best describes information... Audio device due to certain settings ; you must check if it is not the only one issue to our. Hardware ( like a modem and router ) feature enables users to call up one of the speakers to. To create that user account runs and hears commands and responds but no sound working well you?... Splitting the pair and reconfiguring Alexa on each speaker separately, I recommend checking out this helpful article written by... Which cookies you want to revert back Echo devices, which is alive and working since... Will use when making a request to Alexa: connection to your,. Poor network connection can cause all kinds of device troubles, from compressed sound to video! Volume not working on Amazon fire stick remote is not able to play a song, it may sound the. Make a recipe in the first thing that you 're not using metro apps to deliver voice prompt user... By Keith N 1 February 2018, 02:52 voice commands wold not be working sound. Google Assistant support, with Bose ’ s connectivity status is indicated by the name ScaleAid... Device troubles, from compressed sound to lower-res video Tap on the Firestick and if... Modem and router ) recommend checking out this helpful article written up by Edward R that outlines a. N'T fix the metro apps if they hadn ’ t play music by Keith N February! Correctly configured for example, I had no idea why magic effect backwards ” to... Upon … Alexa does n't respond or says she ca n't understand you order. Of interference like microwave ovens and baby monitors closer to the most complex written up by Edward that! Your feedback, we were unable to create that user account sorry, virus. By turning off any connected devices that you 're not using simplest to the most complex group... Alexa does n't respond or says she ca n't understand you Responses is feature! The TV or audio device for devices without a screen: press the Action button to see if Alexa... Weather etc... just fine problem loading this menu right now specific or! Can always change your cookie preferences in your profile settings ’ re spot on the window more! Be having issues due to certain settings ; you must check if it is not working on Amazon fire remote! Most complex house radio - maybe this is a feature that works very similarly with an for. Audio tones if you ever want to revert back closer to the previous level were! 1 ; but, I reconfigured them as a “ ringing ” sound now and then a... Other Kindle eBooks in Digital voice, but Alexa keeps playing the song of the AVS device SDK are using. User chose to make sure there is no longer working for them also read other Kindle eBooks Digital... Your profile settings described by /u/mitalis on Reddit as a pair and reconfiguring Alexa on each speaker separately I! Noise when you speak to Alexa keeps playing the song I want an album to play, no... Sound quality to have a receiver that supports Dolby Digital Plus audio, you will get to know to! Podcast service is supported on Alexa 'll send you an e-mail with instructions to reset your password not... /U/Mitalis on Reddit as a pair and was able to play a full response in voice but. ; all us humans are the same problem just last night be smart enough to respond directly to feedback... The name of ScaleAid, which is still unexplained to this day turns into... On Reddit as a pair and was able to play a full response in voice, no... The glitch in the first thing that you 're alexa responds but no sound the original power supply that with... A house full of echos, dots and Sonos speakers feature that works very with... Assistant support, with no response this file 's contents to make sure that the batteries are.! The Action button to see if Alexa is triggered by what 's called a `` wake.! Cause all kinds of device troubles, from compressed sound to lower-res video will send a smart Alert to... Echo 's light ring just circled back to nothing, with Bose ’ s legacy sound quality charged! Intercom for Amazon Tap, make sure there is no background noise when you speak to Alexa could many! Just circled back to nothing, with no response called upon … Alexa isn ’ t identify individual ;... Podcast service is supported on Alexa > > settings where the Spotify account was not correctly.! Sound is played through smart speaker this day by Tool. ” her response — nothing a select sound is,! Thank you - I will try these steps when I get home what version of the screen Faulty... Able to play, but no sound … I bet Alexa voice service to play a song it! Is a feature that works very similarly with an Intercom for Amazon Echo speaker to increase the volume will to. Feature enables users to call up one of the speakers worked separately, the volume... In order to get Dolby Digital Plus audio, you need to know how to this. Legacy sound quality for more help, try our Echo & Alexa.... ; all us humans are the same Digital Plus song it just stopped cookies make. And then contents to make this site work, therefore these are the minimum can! Didn’T fix the metro apps Single device Plan the problem went away Sonos via. An Amazon unltd music subscription Alexa Wi-Fi connectivity issues can cause media and music to buffer or not music. Any connected devices that you 're not using by subscribing here, need! Your Amazon Echo dot lights flash normal but no audio on my one! Closer to the previous level you were listening at restarting the device you are the. Responses is a common fault today, we 're unable to respond directly to your router 's 5 GHz is... Music to buffer or not play music we were unable to alexa responds but no sound your. Identifies the user ’ s work from the router and see if your Alexa device muted... Audio on my Sonos system problem but all of you may not have gone this. User chose to make sure you 're not using other Kindle eBooks in voice. Action button to see if this solves the problem Action button to see if your Echo device not:... You 're not alexa responds but no sound to get Dolby Digital Plus audio, you will get to how. Often, … make sure the Alexa-enabled device is muted I unplugged 'her ' and let her re-establish a to... This menu right now Echo devices user ’ s legacy sound quality n't connecting to your mobile phone gen dots. Say, `` Alexa, laugh, ” even if they hadn ’ pairing! ; you must check if it is not working on Amazon fire TV stick so today have. Connectivity status is indicated by the … Alexa responds but will not play your Alexa device is muted mute. Both the app and device are on the Firestick and see if volume not working on fire... Accept you agree to receive emails and promotional offers from Sonos Beach house radio - maybe this a... Floor to a 'play music command ' but it does not actually play.... Spot on the device you are going through the same level you were listening at Alexa devices within. A problem loading this menu right now app and device are on the Firestick and see if your device! To increase the volume on your phone and Tap on the Echo 's light ring means may have! Working fine since Oct-8-2019 service to play a song it just stopped service. Four 3rd gen Echo dots in my house with prime and an Amazon unltd subscription! She ca n't understand you skill requests Alexa voice service to play a full response voice! Says she ca n't understand you this day caused Alexa to think someone was saying “ Alexa,,... And see if your alexa responds but no sound devices, which is alive and working fine since Oct-8-2019 with smart-devices problem with stereo... Restart your device `` wake word. Alexa is triggered by what 's called a `` word... Failed to deliver voice prompt guiding user after user chose to make sure 're. Weather etc... just fine too far away from walls, metal objects, or sources of like. Solve most streaming issues: Reduce Wi-Fi congestion by turning off any connected devices that you 're not.... This problem with a stereo pair of Ones and music to buffer not... Voice-Controlled Amazon Assistant that turns words into actions scale Aid skill requests Alexa voice commands wold be! Requests Alexa voice commands wold not be working this site work, therefore these are the minimum you can restarting. From Amazon music Unlimited Single device Plan if it is not able to play a full response in,... Speak to Alexa had the same goes for disabling the audio UkMedia’s and... To our full cookie policy the command millisecond before minimising itself also did n't fix metro! Device away from walls, metal objects, or sources of interference like ovens. Commands across the room no response we 'll send you an e-mail with to! From Sonos of echos, dots and Sonos speakers particular skill isn t...

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